In January 2022, TashiCell, a leading telecom company in Bhutan, took a groundbreaking step in revolutionizing its approach to software development. The company established a dedicated Software Development Unit (SDU) to craft and implement in-house software applications, eliminating the need for costly outsourcing to third-party companies. This strategic move not only allowed TashiCell to save millions in investments but also paved the way for transformative growth and innovation within the organization.
The inception of TashiCell's SDU can be traced back to 2017 when the company assembled a small team of talented developers. Their first milestone was the creation of a self-care mobile app for telecom services users, empowering customers to manage their subscriptions efficiently. Emboldened by this success, the team later designed and developed web applications such as the Performance Management System and Alert Systems, streamlining internal processes and enhancing overall efficiency.
As TashiCell expanded its operations, the demand for more software applications surged, necessitating a more comprehensive and scalable approach. Recognizing the untapped potential within its own workforce, the company's management and board made the strategic decision to establish an independent Software Development Unit. By doing so, TashiCell aimed not only to meet its own software needs but also to explore software development opportunities for other businesses, both within and outside of Bhutan.
Since its inception, the SDU has flourished, accomplishing and successfully implementing multiple complex projects. Empowered by skilled developers, the department has become a hotbed for innovation, constantly pushing the boundaries of what technology can achieve. TashiCell's SDU has not only brought financial savings and operational efficiencies but also instilled a culture of self-reliance and creativity within the organization.
Moreover, the SDU's success has not gone unnoticed beyond Bhutan's borders. It has become a beacon of inspiration for other companies, demonstrating how an in-house software development approach can lead to unparalleled growth and innovation.
As TashiCell continues to lead the telecom industry in Bhutan, the journey of its Software Development Unit serves as a testament to the power of embracing local talent and nurturing innovation from within. By investing in their own resources and skills, TashiCell has unlocked a new realm of possibilities, solidifying its position as a trailblazer in the world of technology and setting an example for companies worldwide.